The domain name https://kovedaa.com/ (hereinafter referred to as the “Website”) is owned by Kovedaa, a company incorporated under the Companies Act, 2013, with its registered office at Bengaluru – 560025, Karnataka, India.

For the purposes of these terms of use, “you”, “yourself”, “client”, or “user” refer to the individual user of this Website. The terms “we”, “us”, “our”, or “ours” refer to Kovedaa.

Kovedaa provides its services to you subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the “Terms”). When you use any service on https://kovedaa.com/, you will be subject to the rules, guidelines, policies, terms, conditions, and documents applicable to that service, which are incorporated into these Terms by reference. These Terms are formulated in accordance with the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

By using the Website, you are entering into a contract with Kovedaa, and these Terms, including the policies, represent a binding agreement between you and us. Therefore, you should read these Terms carefully before you start using the Services. Kovedaa reserves the right to deny access to anyone we believe has violated any of these Terms.

ACCESSING, BROWSING, OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

1. CHANGES TO THESE TERMS

We reserve the unilateral right to revise these Terms periodically, at least once annually, and at any time. We will notify you of any revisions to the Terms through a medium selected by us, at our sole discretion. The updated version of these Terms or any policies will be posted on this Website, and any changes or modifications to these Terms will be effective immediately upon the revised Terms being uploaded to the Website. Your continued use of the Website after the modifications to the Terms and policies constitutes your acceptance of the revised terms and conditions, whether or not you have read them, and they will be binding on you. Therefore, we recommend that you regularly review these Terms and other policies.

2. CHANGES TO WEBSITE

To enhance your experience, we may periodically update the Website and modify its content, layout, or format without prior notice. We do not guarantee that the Website or any content on it will be error-free or complete. Additionally, we are not obligated to update the Website or any content provided on it.

3. ELIGIBILITY

To use the Website, you must be at least 18 years old and legally capable of entering into a binding agreement according to the Indian Contract Act, 1872. If you are under 18, you may only use the Website with the involvement of a parent or guardian. You are not permitted to authorize third parties to access any accounts you have created on the Website. You are responsible for all activities that occur under your accounts on the Website.

4. TERMS OF SERVICES

– REGISTRATION AND INFORMATION: To use the Website and access its services, you must create an account. By signing up, you agree to comply with all terms and conditions outlined in these Terms, including our Privacy Policy. You are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer. You accept responsibility for all activities that occur under your account and password.

– During registration, you must provide personal information, such as your name, age, gender, mobile device details, and location. You agree that this information will be accurate, current, and complete at the time of registration and will remain so as long as you use the Website and its services. You acknowledge that the information you provide is not confidential or proprietary and does not infringe on any third-party rights.

– If you use the Website or its services on behalf of someone else, you represent that you have the authority to bind that person to these Terms. If that person refuses to be bound by these Terms, you agree to be liable for any harm resulting from the wrongful use of the Website.

– If you suspect that your account security has been breached, contact us immediately using the ‘Contact Information’ provided on the Website. If we detect a breach or suspect one, we may require you to change your password, or temporarily or permanently block or suspend your account, without any liability to Kovedaa.

PROHIBITED USES: You must not use the Website for illegal, unauthorized, or prohibited purposes, including but not limited to:

  1. Posting, sharing, or storing information that belongs to another person without their rights.
  2. Sharing defamatory, obscene, pornographic, paedophilic, or invasive content, or content that harasses based on gender, is racially or ethnically objectionable, relates to money laundering or gambling, or violates existing laws.
  3. Harming children.
  4. Infringing any patent, trademark, copyright, or other proprietary rights.
  5. Violating any current laws.
  6. Deceiving or misleading others about the origin of the message or intentionally communicating false or misleading information.
  7. Impersonating another person.
  8. Threatening the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or inciting the commission of a cognizable offense or preventing the investigation of any offense.
  9. Containing software viruses or any other harmful computer code, files, or programs.
  10. Posting false and misleading information with the intent to harass or gain financially.

You must comply with all applicable laws, rules, and regulations in your use of the Website. If you engage in any Prohibited Uses, we reserve the right to suspend or delete your account without notice and ban you from future access to the Website.

We reserve the right to refuse service and terminate accounts without prior notice if these Terms are violated or if we determine, at our sole discretion, that it is in Kovedaa best interests. You are solely responsible for all content you upload, post, email, or otherwise transmit via the Website. Your information will be maintained according to our Privacy Policy.

5. USER CONTENT

REGISTRATION AND INFROMATION: To use the Website and access its services, you must create an account by signing up. You are required to read, agree to, and accept all the terms and conditions outlined in these Terms, including our Privacy Policy. You are responsible for maintaining the confidentiality of your account and password and restricting access to your computer. You accept responsibility for all activities that occur under your account and password.

By using the Website, you grant us a worldwide, perpetual, unrestricted, royalty-free license to use, reproduce, distribute, modify, adapt, create derivative works from, make publicly available, and otherwise exploit your User Content. This license is granted for the limited purpose of providing the services to you and as permitted by our privacy policies and continues even after you stop using our Website. This license also includes the right to make User Content available to other Website users, who may use it subject to these Terms.

You can remove your content by deleting it; however, in certain circumstances, User Content may not be completely removed, and copies may still exist on the Website. We are not responsible for the removal or deletion (or failure to remove or delete) any User Content.

Kovedaa does not endorse or control User Content posted on the Website, and therefore does not guarantee its accuracy, integrity, or quality. By using the Website, you understand that you may encounter User Content that is offensive, indecent, or objectionable. Under no circumstances will Kovedaa be liable for any User Content, including any errors or omissions or any loss or damage incurred as a result of using any User Content. You waive all rights to any claims against Kovedaa for any alleged or actual infringements of proprietary rights, privacy and publicity rights, moral rights, and rights of attribution related to User Content.

Kovedaa reserves the right, but is not obligated, to refuse to post or remove any User Content at its sole discretion. We also reserve the right to change, condense, or delete any User Content. You agree not to provide User Content that is defamatory, grossly harmful, blasphemous, paedophilic, invasive of privacy, ethnically objectionable, disparaging, related to or encouraging money laundering, gambling, libellous, hateful, racist, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Kovedaa. Kovedaa may review, monitor, or remove User Content at its sole discretion, at any time, and for any reason, without notice to you.

CONSENT TO RECEIVE COMMUNICATIONS: By providing your contact information, such as your phone number or email address, you expressly consent to receiving SMS messages and promotional communications from Kovedaa. These communications may include, but are not limited to, promotional offers, product updates, marketing materials, and transactional notifications.

INFROMATION COLLECTION AND USE: Kovedaa may collect personal information from you, such as your name, contact details, and purchase history, through the Platform. This information will be used to personalize and send relevant SMS messages and promotional communications to enhance your customer experience. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.

6. TERMINATION

– These Terms are effective until terminated by either you or Kovedaa.

– Kovedaa reserves the right, at its sole discretion and without penalty or notice, to suspend or terminate your account or your use of the Website for any reason or no reason at all. Such termination may occur without prior notice, and Kovedaa will not be liable to you or any third party for any resulting consequences.

– Suspected fraudulent, abusive, or illegal activity may be reported to the appropriate law enforcement authorities. These actions are in addition to any other legal or equitable remedies available to Kovedaa.

– Upon termination of these Terms by either party, you must promptly destroy all materials downloaded or obtained from the Website, including all copies of such materials. Termination of these Terms does not cancel your obligation to pay for any products already ordered from the Website or affect any liabilities that have arisen under these Terms.

7. DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY

The Website is provided on an “as is” and “as available” basis without any express, implied, or statutory warranties or conditions. Neither we nor our affiliates, partners, directors, employees, agents, licensors, or suppliers make any representations or warranties of any kind in connection with these terms and conditions, the Website, or any content, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that Kovedaa and its affiliates, directors, employees, agents, licensors, partners, and suppliers will not be liable for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including but not limited to lost business opportunities, lost revenues, or loss of anticipated profits, or any other pecuniary or non-pecuniary loss or damage of any kind) arising out of or relating to:

  • These Terms;
  • The Website; or
  • Your use or inability to use the Website.

In no event will Kovedaa or its contractors, directors, employees, agents, third-party partners, licensors, or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to:

  • These Terms;
  • The Website;
  • Your use or inability to use the Website; or
  • Any other interactions with Kovedaa,

however caused, and whether arising in contract, tort (including negligence), warranty, or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or Website.

Furthermore, Kovedaa and its contractors, directors, employees, agents, third-party partners, licensors, or suppliers will not be liable for any losses, damages, liabilities, or causes of action arising from any act, omission, or negligence to which you contributed.

Kovedaa does not guarantee that access to or use of the Website will be uninterrupted, timely, secure, or error-free. Additionally, Kovedaa does not guarantee that the results obtained from using the Website will be accurate or reliable.

You agree that no claims or actions arising out of or related to the use of the Website or these Terms may be brought more than one year after the cause of action arose. If you have a dispute with us or are dissatisfied with the Website, your sole remedy is to terminate your use of the Website. We have no further obligation, liability, or responsibility to you.

HEALTH DISCLAIMER: The products on the Website are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions, consult a physician before using any of our products. The results from all products available on the Website are not typical, and not everyone will experience the same results.

8. INDEMNIFICATIONS

You agree to defend, indemnify, and hold harmless Kovedaa and its affiliates, contractors, employees, officers, directors, agents, and third-party partners from any and all claims, losses, damages, liabilities, costs, and expenses, including legal fees and expenses, arising from or related to your actions or inactions, your use or misuse of the Website, any violation of these Terms, or any covenants made by you herein, which may result in any loss or liability to Kovedaa or any third party.

9. INTELLECTUAL PROPERTY RIGHTS

All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software, are our property or the property of our affiliates or content suppliers, and are protected by Indian and international intellectual property laws. These include copyright, authors’ rights, database rights, trademarks, and other intellectual property rights owned and controlled by us or by other parties that have licensed their material to us. The compilation of all content on the Website is our exclusive property, protected by Indian and international copyright and database rights laws. All software used on the Website is also our exclusive property, or the property of our affiliates or software suppliers, and is protected by Indian and international copyright and authors’ rights laws, as well as other intellectual property rights.

You agree not to copy, reproduce, republish, upload, post, transmit, or distribute any material in any way, including by e-mail or other electronic means, whether directly or indirectly, and you must not assist others in doing so. Without prior written consent from Kovedaa, modifying the materials, using them on any other website, or using them for any purpose other than personal, non-commercial use is a violation of copyrights, trademarks, and other proprietary rights, and is prohibited.

10. LISCENCE TO USE WEBSITE

We grant you a limited license to access and use the Website for personal purposes, but not to modify it or any part of it, except with our written consent. This license does not permit any resale or commercial use of the Website or its contents; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another user; or any use of data mining, robots, or similar data gathering and extraction tools.

The Website or any portion of it (including but not limited to copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose without our express written consent.

11. PRIVACY

By using the Website, you agree to our Privacy Policy, which can be found at https://kovedaa.com/privacy-policy/. The terms of the Privacy Policy are incorporated into and form an essential part of these Terms. Our Privacy Policy outlines the terms on which we process any personal or financial data we collect from you or that you provide to us. This policy applies to your use of the Website, and by using the Website, you consent to such processing and warrant that all data you provide is accurate.

12. CANCELLATIONS, REFUNDS AND RETURNS

For details regarding cancellations, refunds, and returns of our products, please consult our Cancellation, Refunds, and Returns Policy.

13. SHIPPING AND DELIVERY

For details regarding the shipping and delivery of our products, please consult our Shipping and Delivery Policy.

14. PRICES AND AVAILABILITY OF PRODUCTS

Without limiting the scope of Clause 14 (Cancellations, Refunds, and Returns), if a product or service is listed at an incorrect price or with incorrect information due to any technical error, Kovedaa reserves the right, at its sole discretion, to refuse or cancel any orders placed for that product or service, unless the product has already been delivered or the service has already been availed by you. If an item is incorrectly priced, Kovedaa may, at its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services availed, your offer will not be considered accepted, and Kovedaa reserves the right to modify the price of the product or service and contact you for further instructions using the contact details provided by you.

We retain the right to decline any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These limitations may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make changes to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of the order. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Prices and availability of products and services offered on the Website are subject to change without prior notice and at the sole discretion of Kovedaa. Kovedaa may revise and discontinue the availability of any product or service at any time.

15. TERMS & CONDITIONS FOR MONEY BANK GUARANTEE

– To qualify for a refund, you must reach out to customer support within 2 weeks of receiving your order. You have the option to request a refund for all items in your order collectively or solely for the specific product you are dissatisfied with.

– Each order is entitled to only one refund. The refunded amount will reflect the original price paid for the returned product(s) after accounting for all discounts and offers.

16. GOVERNING LAW AND JURISDICITON

These Terms are governed by and interpreted in accordance with the laws of India. You agree, as we do, to submit exclusively to the jurisdiction of the courts in Bangalore, India.

17. GRIEVANCE OFFICER

The details of our Grievance Officer are as follows:

Contact Info: +916364002081
Email: contact@kovedaa.com

You can reach out to contact@kovedaa.com to report abuse or file complaints regarding any content hosted, transmitted, published, updated, or shared on the Website.